RaiseRace Policy Center

Clear rules for fundraising

These documents explain the responsibilities of RaiseRace, client nonprofits, donors, participants, and contest sponsors.

Effective September 1, 2026 · Version 2026-09-01-v2

Terms of Service

The terms that govern access to RaiseRace websites, accounts, campaigns, contests, and related services.

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Privacy Policy

How RaiseRace collects, uses, discloses, retains, and protects personal information.

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Cookie Notice

How RaiseRace and its service providers use cookies and similar technologies.

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Refund and Cancellation Policy

How donation refunds, campaign or contest cancellations, fees, and payment disputes are handled.

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Donor Terms and Payment Disclosures

Important information about donation recipients, fees, receipts, privacy choices, contests, and payment status.

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Client/Nonprofit Agreement

The commercial, operational, payment, data, and compliance terms for organizations using RaiseRace.

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Data Processing Addendum

The data-protection terms that apply when RaiseRace processes personal information for a client nonprofit.

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Acceptable-Use and Prohibited-Campaign Policy

The organizations, campaigns, content, transactions, and conduct allowed or prohibited on RaiseRace.

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Official Contest Rules

The baseline rules for RaiseRace trivia, skill, performance, fundraising, and Donation Voting contests.

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Accessibility Statement

RaiseRace’s commitment to accessible fundraising and a way to report barriers.

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Contact and Complaint Process

How to contact the nonprofit sponsor or RaiseRace about donations, privacy, accessibility, security, or service concerns.

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